Terms of Use

1. WellnessOS is not medical advice

WellnessOS helps you organise health records. It does not diagnose, treat or give medical advice, and it does not replace a doctor, pharmacist or other professional.

• Check medicines, doses and results with a qualified professional before acting on them.
• Details read by AI, reminders and summaries can be wrong or incomplete. You are responsible for checking them.
• Do not rely on reminders as your only way of remembering a dose. They may not arrive if your phone is off, silenced or restricts notifications.
• In an emergency, call your local emergency number.

2. Your account

You must be at least 18, or the age of majority where you live. Parents and guardians may keep records for their children under their own account.

• Give accurate information and keep it up to date.
• Keep your email account and phone secure: sign-in codes are sent by email. You are responsible for what happens under your account.
• One account is for one person. To give someone access, invite them instead of sharing your sign-in.
• Tell us at support@getwellnessos.com if you think someone has used your account without permission.

3. Profiles and sharing

Each profile belongs to the account that created it. That account decides who else can see it and what they can do.

• Other people’s information. Only add another adult’s health information if they agree, or you are legally allowed to act for them, for example as their guardian or carer.
• People you invite can see, add or manage the profiles you share with them, as you choose. You are responsible for choosing the right access.
• Ending access. You can remove anyone at any time, and anyone can leave a profile shared with them.

4. Your content and how you use the app

You own the records, files and notes you add. You give us permission to store, copy, process and display them only as needed to run WellnessOS for you and the people you share with. This permission ends when you delete the content or your account.

You agree not to:

• Upload content you do not have the right to share, or that is unlawful.
• Add someone’s health information without their permission or legal authority.
• Try to access another person’s account or records without permission.
• Interfere with, overload, reverse engineer or probe the security of the service, or access it with automated tools other than the app.

We may suspend or close an account that breaks these terms.

5. AI reading and other services

AI reading is optional. You choose it when you sign up and can change it in Settings. When it is on, page images and voice notes you add are sent to Google to be read. Results are suggestions: they can misread handwriting, names, doses, units and dates. Review every result before you save or rely on it.

WellnessOS also uses services such as Apple and Google sign-in, which have their own terms.

6. Fees, availability and ending your account

WellnessOS is currently free. If we introduce paid features, we will tell you the price and terms before you are charged, and you can choose whether to pay.

We work to keep WellnessOS available and your data safe, but we do not promise it will always be available or error-free, and we may change features. Keep your own copies of records that matter to you.

You can delete your account at any time in Settings. We may suspend or end access if you break these terms, if the law requires it, or if we stop offering the service, in which case we will give reasonable notice so you can export your records.

7. Disclaimers and limits on our liability

To the fullest extent the law allows:

• WellnessOS is provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose, accuracy and uninterrupted availability.
• We are not liable for indirect, incidental, special or consequential loss, or for loss of data, arising from your use of WellnessOS.
• We are not liable for health decisions made using information in the app, including AI-read details and reminders.
• Our total liability for any claim is limited to what you paid us in the 12 months before the claim, or USD 100 if you paid nothing.

You agree to cover us for claims arising from your breach of these terms, or from content you add without the right to do so. Nothing here limits rights you have under consumer law that cannot be excluded.

8. Governing law, changes and contact

Governing law. These terms are governed by the laws of Pakistan, and disputes are handled by the courts of Lahore, unless the law where you live gives you the right to bring a claim locally.

Changes. We will post any new version here and change the effective date. If a change is significant, we will tell you in the app or by email before it takes effect.

General. If part of these terms cannot be enforced, the rest still applies. You may not transfer these terms; we may transfer them as part of a merger or sale of the business.

Contact. Email support@getwellnessos.com. WellnessOS is provided by SprintX Private Limited, 51 L, Phase 2 Johar Town, Lahore 54000, Pakistan.